If you can't find the carpet that you had in mind in our stores, then don't distress; help is at hand! Tapis D’or provides a custom made carpet service for you to design your own carpet that matches your style and size needs. Please contact us for further details.
Carpet Warranty: At Tapis D’or we have a very simple policy should you discover that a product has a manufacturing defect. We will either fix it or exchange it.
This warranty does not apply to damages caused by general use (spillages, wear on carpets used in high traffic areas, burns etc.) and only applies to production related defects.
Tapis D’or can arrange repairs of carpets where required. All expenses are charged to the customer.
Return & Exchange Policy: At Tapis D’or ,we like to be as flexible as possible. Should you happen to discover that you are not 100% satisfied with your hand made carpet (Persian), you have 15 days to return it. The carpet or rug should be in its original condition, with its original receipt, and we will happily exchange it.